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How To Whitelist Emails

We want to help make sure your emails are getting delivered to you! In order to insure you don’t miss any important updates or training, you can add REDX emails to your whitelist. Below are simple instructions to help you do this from several popular email clients.

Mobile Clients:
iPhone/iPad
Android

 


AOL Mail
1. Click Contacts in the right toolbar
2. Click Add Contact
3. Enter the email you want to whitelist and additional information if you wish
4. Click Add Contact button in the popup to finish

 


Comcast
1. Click Preferences from the menu
2. Click Restrict Incoming Email
3. Click Yes to Enable Email Controls
4. Click Allow email from addresses listed below
5. Enter the email you want to whitelist
6. Click Add
7. Click Update to finish

 

 


Gmail
1. Open an email from the sender that you want to whitelist
2. Click on the little down-pointing-triangle-arrow next to “reply”
3. Click Add to contacts list to finish

 


Mobile.me
1. Click the email you want to whitelist in the header of the message you’re viewing
2. Click Add to finish

 


NetZero
1. Click the Address Book tab on the top menu bar
2. Click Contacts
3. Click Add Contact
4. Enter the email you want to whitelist and additional information if you wish
5. Click Save to finish

 


Yahoo! Mail
1. Open the email message from the sender you want to add to your address book
2. Click Add to contacts next to the email you want to whitelist
3. On the Add Contact popup, add additional information if needed
4. Click Save to finish

 


Windows Live Hotmail
1. Open an email from the sender that you want to whitelist
2. Click Add to contacts next to the email you want to whitelist to finish

 


Microsoft Outlook 2003
1. Open the email message from the sender you want to add to your address book
2. Right-click Click here to download images in the gray bar at the top of the message
3. Click Add Sender to Senders Safe List to finish

 


Microsoft Outlook 2007
1. Right-click on the email you want to whitelist (in the list of emails)
2. Click Junk E-mail
3. Click Add Sender to Safe Senders List to finish

 


Microsoft Outlook 2010
1. Click the Home tab
2. Click Junk
3. Click Junk E-mail Options
4. Click Safe Senders
5. Click Add
6. Enter the email you want to whitelist and additional information if you wish
7. Click OK to finish

 


Mac Mail
1. Click Address Book
2. Click File
3. Click New Card
4. Enter the email you want to whitelist and additional information if you wish
5. Click Edit to finish

 


Mozilla Thunderbird for PC
1. Click Address Book
2. Make sure Personal Address Book is highlighted
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other
4. Under Contact, enter the email you want to whitelist and additional information if you wish
5. Click OK to finish
Mozilla Thunderbird for Mac
1. Click Address Book
2. Make sure Personal Address Book is highlighted
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other
4. Under Contact, enter the email you want to whitelist and additional information if you wish
5. Click OK to finish

 


iOS Devices – iPad, iPhone, iPod Touch
1. On any message, tap the sender and add to either a new contact or an existing contact:
ios-whitelist

 


Android Devices – Samsung, Google Nexus, others
1. In the default email client, touch the picture of the sender
2. Click OK to add to contactsandroid-whitelist
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